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Guarantee & Warranty

30 Days Money-back Guarantee & 12 Months Warranty

We have a 30 Days Money-back Guarantee policy, which means you can request a return within 30 days of receiving the item.

All purchased items may be returned for any reason within 30 days from the date of purchase upon receipt of a return authorization number issued by THOUGHTZONE. All may receive complete replacement units, replacement parts, full or partial refunds at THOUGHTZONE' sole discretion. There are no additional costs or charges associated with an RMA, including restocking or processing charges, but certain circumstances (described below: damaged after use, more than 30 days to apply, etc.) may require the customer to pay for shipping.

12 Months Warranty

The 12-month warranty protection plan is designed to give you peace of mind. Make yours more beautiful with great beauty products.

This warranty only covers manufacturing defects and does not cover:

  • Damage caused by accident
  • Improper care
  • Normal wear and tear
  • Break down of colors and materials due to sun exposure
  • After-market modifications

No returns/exchanges for products with water exposure will be accepted.

Contact Us

If you need any help, please contact us and we will get back to you as soon as possible.

📧 : service@thoughtzone.net

🕒 : You can unsubscribe at any time.

-THOUGHTZONE TEAM